Refund Policy

Effective Date: 01 Jan 2026
Website: https://digitalserviceprovider.online/

At Digital Service Provider, we strive to deliver high-quality digital services and ensure customer satisfaction. This Refund Policy explains how refunds are handled for services purchased through our platform.

1. Nature of Services

We provide digital services including but not limited to:

  • Web development
  • Graphic design
  • Digital marketing
  • IT and software-related services
  • Ebook and Content Writing

Due to the nature of digital services, refunds are subject to specific conditions.

2. Eligibility for Refund

You may request a refund if:

  • The service was not delivered within the agreed timeframe
  • The delivered service is significantly different from what was promised
  • A duplicate payment was made due to a technical issue

3. Non-Refundable Situations

Refunds will NOT be provided if:

  • Work has already been completed and approved
  • Delay is caused due to lack of communication or missing information from the client
  • Change of mind after project initiation
  • Minor revisions or dissatisfaction that falls within agreed scope

4. Refund Request Process

To request a refund:

Requests must be submitted within 5–7 days of service delivery.

5. Refund Processing

  • Approved refunds will be processed within 7–10 business days
  • Refunds will be issued to the original payment method

6. Chargebacks

Before initiating a chargeback, you agree to contact us first.
Unjustified chargebacks may result in service suspension or blacklisting.